Reference

How tt343 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with care — we collect only what we need to run your account, process deposits through DANA, OVO and GoPay, and keep your sessions secure.

Data collected only as neededDANA, OVO, GoPay payment data protectedYour rights apply on requestNo data sold to third partiesAvailable where local law allows
tt343 How tt343 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, or if you have a question about how a specific piece of information is being used, our support team can walk you through the request process. We aim to respond to data-related queries within a reasonable window, and we will confirm receipt of your request so nothing gets lost. Reach us through any of the channels below.

Live Chat Start a live chat session directly from the account page. Our team handles data-access requests and can escalate to our privacy team on your behalf.
Email Support Send your data request or privacy query to our support email. Include your registered account name so we can locate your records without delay.
Account Help Centre The Help Centre inside your account lists step-by-step paths for data correction, account closure and cookie preference changes — no waiting in a queue.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across account login, payment flows and stored personal records so that data moving between your device and our servers stays protected. Cookies on our platform track session state — which means your lobby position and wallet chip selection stay consistent whether you switch from a phone in Bandung to a desktop browser later in the day. You can adjust cookie preferences through the settings panel in your account. We do not use third-party advertising cookies that follow you across other websites.

Encrypted Data Storage

Account records, payment references and identity data are stored under encryption. We do not keep plain-text copies of sensitive account fields or wallet credentials.

Cookie Controls

Session and functional cookies keep your lobby state intact across devices. You can review and adjust which cookie categories are active through your account settings panel.

Data Retention Policy

Active account data stays on file while your account is open. Once you request closure, we retain only what applicable financial rules require and clear the rest on schedule.

Your Right to Access

You can request a full export of the data we hold on your account at any time. Submit the request via live chat or email and we will confirm receipt and timeline.

Your Questions About This Privacy Policy

Below are the questions we hear most often about data, cookies, payment records and account rights. If your question is not covered here, reach out through live chat or the Help Centre and we will respond directly.

We collect your name, email address, date of birth and the transaction references generated when you deposit via DANA, OVO or GoPay. We do not store wallet PINs or full credential strings.

We share data only with payment processors handling your DANA, OVO or GoPay transactions, and with fraud-prevention services where necessary. We do not sell or rent your data to marketers.

Once your account closes, we keep only what applicable financial regulations require and remove the rest on a rolling schedule. We will confirm the timeline when you submit your closure request.

Yes. Submit a data-access request through live chat or support email, including your registered account name. We confirm receipt and process your request within a reasonable response window.

We use session and functional cookies to keep your account state consistent across devices. You can review and adjust cookie categories inside the settings panel of your account at any time.

We record only the transaction references needed to match your deposit to your account. Full wallet credentials and PINs never pass through our storage. All payment data is handled under encryption.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.